Email Compromise Recovery & Protection

Recover. Secure. Prevent.

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Your email was compromised.
Now what?

If your email account has been hacked, every minute matters. Cybercriminals use email compromise to steal data, impersonate your business, and access other systems.

At Empowered IT Solutions, we don’t just fix the issue, we eliminate the threat, secure your environment, and prevent it from happening again.

OUR EMAIL RECOVERY PROCESS

Email compromise (also known as Business Email Compromise, or BEC) is one of the most common ways hackers gain access to businesses.

Our experienced cybersecurity team has successfully helped organizations, including nonprofits and businesses, recover from email compromise. When we step in, we go beyond surface-level fixes.

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Full Account Investigation

We identify how the breach happened and what was accessed: • Suspicious logins • Forwarding rules • Inbox manipulation • Unauthorized users or admin access

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Threat Removal & Lockdown

We immediately secure your environment: • Remove malicious rules and access • Reset credentials securely • Revoke unauthorized sessions • Lock down account permissions

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Security Hardening

We strengthen your email environment: • Multi-Factor Authentication (MFA) setup • Conditional access policies • Email authentication (SPF, DKIM, DMARC) • Secure configuration of Microsoft 365 or Google Workspace

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Protection & Monitoring

We implement tools to prevent this from happening again: • Advanced Email Protection (anti-phishing, spoofing protection) • Real-time threat detection • Ongoing monitoring and alerts

WHY EMAIL PROTECTION IS ESSENTIAL

Email is the #1 entry point for cyberattacks.

Without protection, your business is vulnerable to:

  • Phishing attacks

  • Account takeovers

  • Invoice fraud

  • Data breaches

Basic spam filters are not enough.

We implement layered email security that scans:

  • Links

  • Attachments

  • Sender authenticity

  • Behavioral patterns

SIGNS YOUR EMAIL MAY BE COMPROMISED

  • You see emails you didn’t send

  • Clients report suspicious messages from you

  • Login alerts from unknown locations

  • Missing or moved emails

  • Unexpected password reset requests

If you notice any of these, act immediately.

We help you recover from email compromise, but more importantly, we help you stay protected.

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FAQ

Act immediately. Change your password, enable Multi-Factor Authentication (MFA), and avoid clicking any suspicious links. However, securing your account goes beyond a password reset. It’s important to have a full investigation done to remove hidden rules, unauthorized access, and any potential backdoors.

No, and this is a common misconception. Hackers often create forwarding rules, add users, or leave hidden access behind. Even after a password reset, they may still be able to monitor or regain access. A proper recovery process ensures your account is fully cleaned and secured.

In many cases, we can secure and stabilize your account the same day. A full investigation and security hardening may take a bit longer depending on the complexity of the breach, but our priority is always immediate containment and protection.

Prevention comes down to layered protection. This includes enabling MFA, implementing advanced email security tools, monitoring account activity, and training users to recognize phishing attempts. We help put all of this in place so your business is protected moving forward.