I don’t spend any time worrying about IT. When help is needed, my employees call the helpdesk directly rather than call me, which has been fantastic. It’s helped everyone be more efficient and productive with their time. We didn’t have a security system, a backup system, or an antivirus and felt very vulnerable. We now have redundant backup systems and cybersecurity for our company information and feel confident that if there’s a catastrophe, we’re covered. It really is a partnership and it’s been a great experience. The preventative maintenance, we don’t see, but I know it’s happening and because it’s happening, we don’t see any downtime.

Working with Empowered IT Solutions has made me feel the best I have felt in 30 years about computers! I was a little skeptical at the beginning- How can they really be checking my stuff 24 hours a day, 7 days a week? Are they really going to respond? But it didn’t take a whole lot of time to realize that they will do what they say they will do. You can expect professionalism, on-time response, great communication, and trustworthiness, which is important to me. I highly recommend them. I sleep much better now because I know all of my information is being backed up. For a very minor fee, it’s real peace of mind. I have a true appreciation for what they have done for our business. And I’m not sure I can put a value on what they’ve done. By helping me they have helped my customers because I am better able to respond to my customers’ needs.

We have only received premium service from Empowered IT Solutions - EVERYTIME, regardless of the situation or circumstance. From protecting sensitive data, to offering daily support to over 200 employees, and training on IT best practices, Empowered IT has it 100% covered! As the CEO, I sleep better knowing they are protecting our organization and keeping us safe with the best cybersecurity.